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Solutions Architect


United Technology Group (UTG) is a leading provider of information technology solutions for hundreds of mid-sized, enterprise and small businesses throughout the region. We are currently looking for a Solutions Architect to join our growing team at UTG. The Solutions Architect translates requirements created by functional analysis into the architecture for that solution and describing it through architecture and design components. The rest the project team then uses those components to implement the solution. The Solution Architect’s process typically involves selecting the most appropriate technology for the requirement/problem. The Solution Architect is also key in determining the solutions recommended by UTG. A clear understanding of pre-sales designs and future strategic planning for technology are key to be successful in the position. You must be able to work closely with many vendors.


  • Provide sales support (technology business strategy and solutions) for both agreement and project opportunities
  • Design and implement, high value technology solutions and Statements of Work (SOW)
  • Provide expertise to diagnose and remediate server, network and end user issues that are escalated by other members of the engineering team
  • Recommend solutions for maximizing the design of a client’s IT environment
  • Analyze historical issues and develop trending for assigned clients
  • Identify business development and “add on” sales opportunities as they relate to a specific project
  • Facilitates client meetings, while effectively delivering presentations
  • Excel in the areas of:
    • UTG Core Values
    • Client service skills
    • Remote support skills
    • Professionalism and punctuality
    • Technical competencies defined for the position


  • Bachelor’s degree or equivalent work experience
  • 5+ years experience or certifications in the following technologies:
    • Cisco Networking, Cisco Security, Cisco Routing/Switching or UCS
    • Network Monitoring (Kaseya, Traverse)
    • Backup & DR Technologies
    • Microsoft O365, SharePoint, Azure, EMS
    • Dell Servers and Endpoints
    • Virtualization
    • Cloud Technologies 
    • Storage (Nimble, Equalogic)
    • Sophos (Endpoint Protection, Encryption, MDM)
    • ConnectWise CRM
  • Must possess strong consulting skills
  • Strong interpersonal, written and oral communication skills
  • 5+ years of administering, provisioning, managing and troubleshooting Windows Server, E-Mail and Collaboration Platform
  • ITIL foundation is preferred
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